What is the Australian household electricity rebate offered by Solarmarkit?

Australian households will receive a one-time payment called the Solarmarkit Electricity Rebate to aid with cost-of-living concerns and to encourage them to compare energy packages and save money.

The application period is from July 30, 2022, through July 30, 2024. Every Australian family that installs a solar system or completes a job through Solarmarkit is eligible for the refund. One rebate payout is allowed per qualified household.

Why did Solarmarkit introduce their electricity rebate program for Australian households?

The Solarmarkit Company encourages all families to install solar power between 30 July 2022 and 30 July 2024 in an effort to reduce cost-of-living pressures and help them save money.

When may homes who qualify submit solar installations for the Solarmarkit Electricity Rebate?

All Australian families can begin applying for the new Solarmarkit Electricity Rebate on July 30, 2022 by going to the Solarmarkit website and joining for free. All households in Australia are eligible for the Rebate if they create an account.

When does Solarmarkit's Australian electricity rebate expire?

All Australian families can begin applying for the new Solarmarkit Electricity Rebate on July 30, 2022 by going to the Solarmarkit website and joining for free. The rebate will be available until June 30, 2024.

Is there a number of Rebates that can be used up?

There is no maximum or restriction on the total number of payments that may be made over the course of the refund (30 July 2022 - 30 June 2024), however each household is only eligible for one rebate.

Eligibility

Who is qualified for the Australian household electricity rebate offered by Solarmarkit?

All Australian families are eligible for the Solarmarkit Electricity Rebate. Australian households must meet the following requirements to qualify for the rebate:

• Possess a current residential or business electricity bill

• Be the owner of the account for the bill.

• Possess an account with Solarmarkit as a Homeowner.

• Post a solar installation and complete it via Solarmarkit.

I don't own the Solarmarkit account, but am I still eligible for the rebate?
No, the Solarmarkit Electricity Rebate is only available to the account holder identified on the Solarmarkit account.

Can a household get the rebate more than once?
No, each household is only eligible for one Rebate.

If I rent, are I still eligible for the rebate?
You can apply for the Solarmarkit Electricity Rebate for Australian Households if you rent and match the eligibility requirements. The solar installation must be finished through Solarmarkit and be at a legal residence.

If I own a small business, am I still eligible for the rebate?
The Solarmarkit Electricity Rebate is available to businesses. The Solarmarkit Electricity Rebate is only available to Australian residents who use energy.

Since I live off the grid, is my family eligible?

No, homes that are off the grid and don't use much electricity are ineligible. You must be an Australian energy consumer to qualify for Solarmarkit's electricity rebate.

Documentation Requirements

What will I need to submit in order to apply for an Australian household electricity rebate from Solarmarkit?

You must post a solar job that requires your most recent electricity bill in order to be eligible for the new Solarmarkit Electricity Rebate.

What if I can’t find my NMI?
Printed on a copy of your electricity bill is your NMI. A 10- or 11-digit number known as your NMI (National Metering Identifier) can typically be found at the top of the second page of your electricity statement. When you advertise a solar job, you will provide your NMI (NMI is not shared to anyone publicly until you assign a Solar Provider)

NOTE: You'll need to get in touch with your existing electricity supplier or distributor if you can't find it.

The details I need are not on my electricity bill.

We can assist you via our website's live customer support feature if you only have a paper copy of your statement and are having trouble finding the necessary information.

Rebate Process

How can I apply for the Australian household electricity rebate offered by Solarmarkit?

Eligible households must register on Solarmarkit, post and complete a solar job via Solarmarkit in order to apply for the new Solarmarkit Electricity Rebate. You can go to our website to start the process.

How can I make the Rebate process as simple as possible?
A few items are necessary when you visit the website to post a solar job in order to make the procedure as simple as possible, including:

• ensuring you have a copy of the most recent electricity bill

• ensuring you are aware of your "NMI" number

Can I submit a Rebate on behalf of a friend or relative?
If an eligible homeowner needs assistance submitting their solar job, they can get it from friends or family. As an alternative, Homeowners can send a message to our customer supportso we can help them with the procedure.

What must I accomplish online?

Complete and post a solar job on our website in order to be eligible for the Solarmarkit Electricity Rebate.

How long does the process take to begin?
The Solarmarkit Electricity Rebate for Australian families takes an average of 5 to 7 minutes to submit a solar job.

When I try to locate myself, I am unable to find my address.
When submitting a solar job, if you are unable to locate and choose your service address, please contact customer support and explain the situation. You'll hear from someone who can help.

What happens if the website is down?
The rebate will be available to eligible families at any time between 30 July 2022 and 30 June 2024. This is so because the number of payments that may be made is uncapped and unrestricted. If the website is down, please check back later and try again.

How can my email address be changed?
Please go to account settings on your dashboard and click on email notifications if you need to manually modify your email address from the one you used to submit your solar job.

What resources are there to support me?

The following support options may be helpful if you require assistance with your solar job.

• Ask your friends and family members if you can use their internet-connected computer to access Solarmarkit if they have one.

• Live chat: Solarmarkit's live chat feature for customer support allows you to obtain assistance immediately.

• Email: Our support staff can guide you through the online process if you send them an email. Contact them at [email protected].

How long will it take for me to learn more about the status of my rebate?

When you finish your solar job on Solarmarkit, you will receive your rebate right away. You will get the money in Australian dollars in your SolarWallet once you mark the job as finished and give the Solar Provider a review.

We advise sending a message or email to Solarmarkit customer support if you haven't received the rebate.

From Solarmarkit, I have not got an email. How can I follow up with you?

Most of the time, we won't email you about the rebate. After your solar installation is complete, we advise visiting your SolarWallet to see if you received your rebate.

Contact our support staff at [email protected] or through customer support on your Solarmarkit dashboard if you haven't yet received your rebate.

Payment

How long does it take to get an electricity rebate from Solarmarkit?

After marking your solar job as complete and submitting a review, you should immediately get your Solarmarkit Electricity Rebate via your SolarWallet if your solar job is successful.

How much of a rebate will I get?
You will receive 2% of the total installation cost. The Solarmarkit Electricity Rebate will be deposited into your SolarWallet via SolarPay. The size of your solar system installation will determine the amount of the electricity rebate. The amount increases with the size of the installation.

How will Solarmarkit reimburse me?
The Solarmarkit Electricity Rebate will be deposited into your SolarWallet via SolarPay.

Can I receive my payment by cheque or EFT instead in my SolarWallet?
No. You will receive your rebate in your SolarWallet via SolarPay after you submit your solar job online and mark it as complete.

My rebate hasn't arrived yet.

Payments from SolarPay should arrive within 5 to 10 minutes of marking your solar job as completed. You can get in touch with Solarmakit customer service via live chat or by sending an email to [email protected] if you haven't received your Solarmarkit electricity rebate within these timeframes.

Customer Support

I am having difficulty applying online at Solarmarkit.com.

Difficulties encountered when submitting and completing a solar job include:

• Terms & Conditions when Accepting Offer: Use the scroll bar on the right side of the text box to move down to the bottom of the text box to read and accept the terms and conditions. When you've finished, you can check the box next to Accept to move on to the next page.

• Address not found: Verify that you are using the service address that is stated on your electricity bill. Please email [email protected] if you are still unable to locate and choose your address, and someone will get back to you right away.
  
  

• Not being able to locate your National Metering Identifier (NMI): Your NMI is a 10 or 11 digit number that is often located at the top of the second page of your power bill. Unless you're on an embedded network, you'll need to include the NMI for your home as part of your application.

If your process is still giving you trouble:

• Ask your friends and family members if you can use their internet-connected computer to access Solarmarkit if they have one.

• Live chat: Solarmarkit's live chat feature for customer support allows you to obtain assistance immediately.

• Email: Our support staff can guide you through the online process if you send them an email. Contact them at [email protected].
  
  

I require a translator.

If you need assistance, please contact the customer support live chat for help with translating and interpreting. All of our support personnel are multilingual.